Friday, June 10, 2011


Sick of this.  Their phone support (ha) is horrible.  The guy repeatedly whined (yes, it was very clearly whining) "could you just email the problem" offered zero help and was just generally useless.  The email support guys are equally horrible and close tickets as soon as they send you a tangentially related FAQ response.  Seriously, my issue was "I don't want dialing my own phone number to use a trunk" and that was interpreted as "how do I setup a virtual extension for conference calling?"


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