Friday, December 11, 2009

SugarCRM License Nonsense

If you get the message "This copy of the SugarCRM customer relationship management program appears to have legal notices or author attributions modified or removed in violation of the GNU General Public License version 3. Please contact SugarCRM Inc. to correct this problem."

Try installing php-mbstring and ignoring the guy who work for Sugar who's only solution is to undo the modifications that you never made because you're still displaying their logos even though you think it is a GPLv3 violation to require logo/footer display to end users.  That reaction sure didn't make me want to pay for the pro support. 

4 comments:

Clint said...

Hi Matt -

Sorry to hear you ran in to this issue. Certainly not the design here. I just filed bug 34520 on this issue.

http://www.sugarcrm.com/crm/support/bugs.html?task=view&caseID=9fe013f0-0927-2a25-f608-4b22b1b04fcb

Regards,
Clint Oram
SugarCRM

Richard said...

Sir, you are a star. That one was driving me nuts. Installing php-mbstring solved. Thank you!

he said said...

I just echoed that forum post to try to make it easier for search engines to find. jOhn on the forum there did all the work.

NB said...

I still have this problem!